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Privacy Policy

State of Texas

Effective Date: August 31, 2025

AVCF respects your privacy and is committed to protecting the personal information of those we serve.

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1. Information We Collect

We may collect:

  • Personal identifying information (name, address, phone, email)

  • Demographic information

  • Information related to victimization or need for services

  • Financial information (for assistance or donations)

  • Communications with our staff or volunteers

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2. How Information Is Collected

Information may be collected through:

  • Intake forms (online or paper)

  • Phone calls, emails, or meetings

  • Donation forms

  • Website usage (cookies or analytics)

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3. How We Use Information

We use information to:

  • Provide advocacy and support services

  • Determine eligibility for assistance

  • Communicate about programs and services

  • Comply with legal and funding requirements

  • Improve organizational effectiveness

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4. Confidentiality and Disclosure

We do not sell or rent personal information.

We may disclose information:

  • With your written consent

  • To comply with Texas or federal law

  • To prevent serious harm

  • For mandatory reporting obligations under Texas law

  • To trusted service providers bound by confidentiality

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5. Mandatory Reporting (Texas)

Under Texas law, certain staff or volunteers may be required to report suspected abuse, neglect, or exploitation of:

  • Children

  • Elderly persons

  • Disabled individuals

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6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no system is 100% secure.

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7. Your Rights

You may request to:

  • Review or correct your personal information

  • Withdraw consent where applicable

  • Request limitations on use, subject to legal requirements

Requests can be submitted in writing to the contact below.

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8. Website Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience. You may disable cookies through your browser settings.

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9. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent, consistent with applicable law.

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10. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

 

Accident Victims Care Fund
Email: Delvery@accidentvictimscarefund.org
Phone: 214-233-6540

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