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Privacy Policy

State of Texas

Effective Date: August 31, 2025

AVCF respects your privacy and is committed to protecting the personal information of those we serve.

1. Information We Collect

We may collect:

  • Personal identifying information (name, address, phone, email)

  • Demographic information

  • Information related to victimization or need for services

  • Financial information (for assistance or donations)

  • Communications with our staff or volunteers

2. How Information Is Collected

Information may be collected through:

  • Intake forms (online or paper)

  • Phone calls, emails, or meetings

  • Donation forms

  • Website usage (cookies or analytics)

3. How We Use Information

We use information to:

  • Provide advocacy and support services

  • Determine eligibility for assistance

  • Communicate about programs and services

  • Comply with legal and funding requirements

  • Improve organizational effectiveness

4. Confidentiality and Disclosure

We do not sell or rent personal information.

We may disclose information:

  • With your written consent

  • To comply with Texas or federal law

  • To prevent serious harm

  • For mandatory reporting obligations under Texas law

  • To trusted service providers bound by confidentiality

5. Mandatory Reporting (Texas)

Under Texas law, certain staff or volunteers may be required to report suspected abuse, neglect, or exploitation of:

  • Children

  • Elderly persons

  • Disabled individuals

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no system is 100% secure.

7. Your Rights

You may request to:

  • Review or correct your personal information

  • Withdraw consent where applicable

  • Request limitations on use, subject to legal requirements

Requests can be submitted in writing to the contact below.

8. Website Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience. You may disable cookies through your browser settings.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent, consistent with applicable law.

10. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

 

Accident Victims Care Fund
Email: Delvery@accidentvictimscarefund.org
Phone: 214-233-6540

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